If you’re having problems

Change your email address if you entered it incorrectly.

Check if the email has gone to your spam or junk folder. If it’s not there, we can send a new code.

If you’re still having problems

You can contact our customer support team.

Submit a request - PINS
Telephone: 0303 444 5000
Monday to Friday, 9am to midday (except public holidays)
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